1. Introduction
This Privacy Policy explains how Phaltronkhepoz ("we", "our", "us") collects, uses, stores and protects the personal information of visitors to our website at phaltronkhepoz.ddd. By using the website you confirm that you have read and understood this policy. If you do not agree with any part of it, please do not use the website or submit personal information through our forms.
We have written this document in plain language so that any visitor can understand it without specialized legal knowledge. If anything is unclear, you are welcome to contact us for clarification using the details on the Contacts page.
2. Information we collect
We only collect personal information that you choose to submit. The following categories may be collected:
- Contact details — your name and email address when you complete the contact form.
- Message content — the text you write in the message field of the form.
- Technical information — basic information that your browser sends automatically, such as page requests, browser type and approximate region.
- Cookie data — only essential cookies needed for the website to operate properly.
We do not knowingly collect information about minors. If you are under 16, please ask a parent or guardian before submitting any data through this website.
3. How we use your information
The personal information you submit is used only for the following purposes:
- To respond to your enquiry or request for an analysis.
- To send a follow-up message related to a conversation that you started.
- To improve the website experience based on aggregated, non-identifying usage signals.
- To comply with applicable legal obligations when required.
We do not sell or rent your personal information to third parties. We do not use your data for unrelated advertising profiling, and we do not share it with brokers.
4. Legal basis for processing
Where applicable laws require it, we rely on the following legal bases for processing your personal information: your explicit consent (provided through the consent checkbox on the form), the necessity of processing in order to respond to your enquiry, and our legitimate interest in maintaining the security and integrity of the website.
5. Data retention
We keep contact form submissions only for as long as necessary to respond to your message and to maintain a reasonable record of the correspondence. Records that are no longer needed are securely deleted on a regular basis. Technical logs are typically retained for a short period before being aggregated or removed.
6. Sharing with service providers
We may share limited information with carefully selected service providers that help us operate the website, such as our hosting partner. These providers act on our instructions, are bound by confidentiality, and are not permitted to use your data for their own purposes.
7. International transfers
If any data is transferred outside of your country during routine technical operations, we take reasonable steps to ensure that an appropriate level of protection is in place, in line with applicable laws.
8. Your rights
Depending on your location you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your information where there is no overriding reason to keep it.
- Withdraw your consent to processing at any time, without affecting prior lawful processing.
- Lodge a complaint with the relevant data protection authority in your jurisdiction.
To exercise any of these rights, please contact us using the details on the Contacts page. We will respond within a reasonable time and may ask for additional information to verify your identity before acting on the request.
9. Security
We apply reasonable technical and organizational measures to protect personal data against loss, misuse or unauthorized access. These measures include encrypted connections (HTTPS), restricted access to systems and regular review of our practices. However, no online transmission can be guaranteed entirely secure, so please consider this when sending sensitive information.
10. Cookies
We use only essential cookies that are necessary for the website to function. We do not deploy advertising cookies or third-party tracking that builds detailed user profiles. For more information about how cookies are used on this website, please see our Cookies Policy.
11. Third-party links
The website may include links to external resources. Once you leave our website, we cannot control how those external sites collect or use your information. We recommend reading the privacy notices of any third-party site you visit.
12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology or applicable law. The latest version is always available on this page, with the update date displayed at the top.
13. Contact
If you have any questions about this Privacy Policy or how we handle personal information, please contact us through the form on the Contacts page or by writing to the studio address listed there.